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Loans and Fines

We are excited to share that Kitchener Public Library is a fine-free library. This reconfirms our commitment to providing accessible service to all members of our community.

What does fine-free mean?

Fine-free means that customers will no longer be charged overdue fines. Why? Because we don’t want finances to be a barrier to library service.

How long can I keep my library items?

Currently, all available items can be borrowed for three weeks. Most items can be renewed twice, if other customers have not placed them on hold.

Even though we are no longer charging overdue fines, we will want our items back! We ask that you return your items to the library in a timely manner so others may enjoy them as well. We will continue to send reminders about due dates. Items that are long overdue and not returned to the library will incur a replacement cost.

For most items, a first reminder will be issued after the item is 7 days overdue. A second reminder will be issued after 21 days, and a third reminder after 42 days. A replacement bill will be issued after 60 days.

Exceptions:

  • Wireless hotpots cannot be renewed.
  • Express items cannot be renewed.

Damaged or Lost Items

If an item is lost or returned in damaged condition, you will be responsible for the replacement cost of the item.

Paying Replacement Fees

There are many ways to pay your replacement fees:

  • In-person at any Kitchener Public Library location (cash, debit, or credit card accepted)
  • By telephone at 519-743-0271 x 260 (credit card only)
  • Online payment (credit card only)